Privacy policy

Last updated: May 26, 2026

This Privacy Policy describes how we collect, use, store, and protect the personal data of users and customers of our online store.

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (“GDPR”).

1. Who We Are

The online store is operated by BATUTI’S WORLD SRL, registered with the Trade Register under no. J2025064943009, having VAT/Tax ID 52403928, hereinafter referred to as the “Company”, “we”, “us”, or the “data controller”.

For any questions regarding data protection, you can contact us at:

Email: orders@batutisworld.com

2. What Data We Collect

We may collect the following categories of data:

first and last name;
shipping and billing address;
email address;
phone number;
information regarding orders and purchased products;
payment information (securely processed through authorized payment processors);
IP address and device information;
data collected through cookies and similar technologies.

3. How We Collect Data

Data is collected when you:

place an order;
create an account on the website;
subscribe to our newsletter;
complete contact forms;
browse the website;
communicate with us via email, phone, or chat.

4. Purposes of Data Processing

We process personal data for the following purposes:

processing and delivering orders;
issuing invoices and managing payments;
communicating with customers;
providing technical and commercial support;
sending order-related notifications;
preventing fraud and securing the website;
improving the user experience;
marketing and newsletters, only with the user’s consent;
complying with legal obligations.

5. Legal Basis for Processing

Data is processed based on:

the performance of the sales contract;
legal obligations;
the user’s consent;
the Company’s legitimate interest in security and service improvement.

6. Who We May Share Data With

We may share data with:

courier and delivery companies;
payment processors;
IT and hosting service providers;
email marketing platforms;
public authorities, where required by law.

We do not sell or rent personal data to third parties.

7. Data Retention Period

Personal data is retained only for as long as necessary to:

fulfill the purposes for which it was collected;
comply with legal obligations;
resolve disputes and exercise legal rights.

8. Users’ Rights

Under the GDPR, you have the following rights:

the right of access to your data;
the right to rectification;
the right to erasure (“right to be forgotten”);
the right to restrict processing;
the right to data portability;
the right to object;
the right to withdraw consent;
the right to lodge a complaint with the competent supervisory authority.

To exercise any of these rights, you may contact us using the contact details provided above.

9. Cookies

The website uses cookies for:

the proper functioning of the online store;
saving user preferences;
analytics and statistics;
marketing and personalized advertising.

10. Data Security

We implement appropriate technical and organizational measures to protect data against:

unauthorized access;
loss;
alteration;
unauthorized disclosure.

However, no method of data transmission or storage can be guaranteed to be completely secure.

11. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be published on this page together with the date of the latest update.